Privacy policy

Insurance Technology Forums Ltd manages professional development events (forums and briefings) for senior technology professionals and decision-makers who work for Lloyd’s affiliates (insurers, underwriters, agents and brokers), plus business process organisations, technology and communications consultancies, and technology service providers in the Lloyd’s of London and wider City insurance community. 

Our events are free-to-enter for delegates and designed to bring delegates up-to-date with technology innovations and best-practices specifically relating to the insurance industry.

At Insurance Technology Forums (ITF) we are committed to maintaining the privacy and security of all information concerning our subscribers, contributors, site visitors and users. 

This privacy policy covers the information we collect when you visit our website, respond to our emails or attend our events.

For all our database services, our controller is Brian Groves who can be contacted via email:

Our privacy policy describes your rights under the General Data Protection Regulation (GDPR) which came into force on 25 May 2018.  Any changes to our policy will be notified on our website, where any changes are of a material nature affecting your rights, we will notify you by email.


The information we hold

Insurance Technology Forums Ltd holds specific information about our subscribers and users. We hold the following information:

Your name

Your job title (where known)

Your email address

Your employer

This information allows us to send you news and invitations to professional events which we believe will be of interest and value to you. Where you no longer wish to hear from us, please email with your request for removal from our data store and we will delete your details. This process may take up to 14 working days and you will receive confirmation of our actions. Where, as a new subscriber, you wish to be included in our data store, simply email providing your full name, email address for all correspondence, job title and employer.

Where the information we hold about you changes (e.g. a change of employment), please email with your new details.


How we use your information

We use the above information in a number of ways, as defined below:

We use your contact details (email address) to:

- send you invitations to professional development events (forums and briefings) which we believe are of genuine interest to you. The events are held at Lloyd’s of London and other central City locations.

- send you confirmations of your event invitation acceptances, and details of attendance at such events (e.g. times, dates, locations, security procedures, etc).

- communicate with you in response to your queries or event enquiries.

- communicate with you to advise of alterations to event times, dates, durations or locations.

We use your job title and employer details to assess which events are of most relevance to you. This allows us to issue invitations accurately.


We do not share your information

Insurance Technology Forums Ltd does not share ANY of your information (name, job title, email address, employer) with ANY organisation other than event hosts/sponsors, unless this is requested by you or required by an authorised government, legal or security organisation.


Unsubscribing from ITF

If you wish to delete your records from our database and receive no further information about our professional events, contact our data controller Brian Groves (email and request deletion. 

On receipt of your request for removal from our database, we will make every effort to complete the removal within 14 working days from the date of receipt.


Google Analytics and website cookies

Insurance Technology Forums uses Google Analytics Solutions ( which provides us with anonymised statistics about visits and visitors to our website (

Google Analytics Solutions acts in the background and provides the following information:

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. You can find more information about the individual cookies we use and the purposes for which we use them below.

Google Analytics – we use Google Analytics to collect data about website usage. This data does not include personally identifiable information. You can view the Google Privacy Policy here:

You can opt out sharing your site experience with Google by installing the opt-out browser add on  -

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.


Changes to our privacy policy

We may make changes to this privacy policy from time to time for the following reasons:

- where the information we hold about you changes in any material way.

- where we cease providing our service of offering free-to-enrol professional events of interest and value to our subscribers and users.

- where we are required by law or on the direction of the UK Information Commissioner’s Office.

If you have concerns about our information policy or practices, please contact our data controller Brian Groves ( or you may wish to contact the Information Commissioner’s Office, telephone 0303 123 1113 or via the website